Continuous Growth
Ignition Contact Centre, started operations in 2002 with our two founders, Sean and Don Bergsma at the helm, and we haven't stopped growing. 13 Years later, our Contact Centre boasts an impressive staff complement of 1500 employees across our offices.
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Wealth of Opportunity
Our Contact Centre employees are trained at an on-site Sector Education and Training Authority (SETA) accredited training academy. This ensures that our staff are well-prepared to provide support and amazing sales service to our client base.

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Journey of Continuous Progress
At Ignition Contact Centre, our working environment provides the perfect setting for employees to meet their uncapped earning potential. We believe in pushing our agents to be the best version of themselves.


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Ignition Contact Centre - Empowering you to accomplish more

About Us

Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Ignition Group, head office and Contact Centre is situated in the buzzing hubs of Umhlanga and Durban CBD.

Ignition Contact Centre, provides sales, customer support, operations and distribution for a variety of young, funky and well-known local brands that fall under the Ignition Group umbrella

Ignition Contact Centre, is guided by a strong, young and well organised management team who have helped influence the high performance and employee-focused culture found on the sales floors. "We believe in the importance of equipping and motivating our employees to operate effectively, and place the success of every employee in their own hands."

Ignition Contact Centre is successful because of its support structures and collective abilities. As a group, Ignition believes that its employees are its biggest asset and are therefore valued, and ensure that they are supported and well looked after. When Ignition moves forward, so do they.

Vision & Values

We are an organisation that firmly believes in moving forward and seizing opportunities.
A good business never relies on previously established ways and methods but rather lies in the ability to innovate.

We see ourselves successfully pushing the frontiers of the technology, media and telecommunications by recognising and taking ownership of new opportunities and developing them into innovative, sustainable and trusted solutions. We see ourselves as the leading provider of mobile services and technologies in Africa.

What's Important To Us

People

People

"We strive to develop your potential."
As an employee, you are an essential part of Ignition and we value YOU!

Innovation

Innovation

"Our passion for technology gives us the ability and confidence to succeed and do things better than anyone else."
Our employees are always at the forefront of business technology, allowing each individual to succeed personally within our business.

Intelligence

Intelligence

"By understanding and developing our strengths, we do things more intelligently, develop potential within our people and improve efficiency."
As emlpoyees we value and count on your knowledge and skills, to move our company from strength to strength.

Quality

Quality

"Simplicity and sustainability are at our core and are supported by excellence and speed."
As employees, you represent the excellence of our company through your interactions
with our customers.

Credibility

Credibility

"We deliver on what we promise to do, represent ourselves truthfully, and support our reliable solutions with integrity and professionalism."
As employees we believe in your ability to carry our company's integrity and professionalism.

Openness

Openness

"We are all treated equally and everyone displays the same commitment to moving the company forward."
To our employees this means that there is always an open door to communicate with your peers, managers and the rest of the business.